Bring the ride and handling clues.
Wandering, knocks, uneven tyre wear and changes in ride or steering feel should be discussed with the conditions that make them appear.
Compare the vehicle with its normal behaviour.
A steering or suspension concern may be felt through the wheel, heard over bumps, seen in tyre wear or noticed as a change in stability and ride quality.
Describe the road conditions, speed and direction involved. Recent tyre, wheel, alignment or impact history can also help frame the inspection conversation.
Explain what you feel, hear and see.
Describe movement or effort
Mention looseness, heaviness, vibration, pulling or a wheel that no longer centres as expected.
Report knocks or bounce
Note which side, road surface, speed or steering position makes the concern appear.
Check the tyre pattern
Uneven wear, a change in stance or fresh damage can add useful context.
Describe the road conditions.
The same symptom can feel different depending on speed, surface and steering input, so those details are worth recording.
- Vehicle year, make and model
- Steering feel and pulling direction
- Knocks, squeaks or vibration
- Road surface and speed when it occurs
- Visible tyre wear or wheel damage
- Recent tyre, wheel, alignment or impact history
Keep exploring this side of the workshop.
Diagnostics
Use the wider diagnostics page when the source of a vibration or noise is uncertain.
VIEW SERVICEBrakes
Use the brake page when the concern appears mainly during braking.
VIEW SERVICERoadworthies
Start a roadworthy enquiry when steering or suspension work relates to an inspection outcome.
VIEW SERVICETell us where and when you notice it.
Include the road conditions, speed, direction and any recent tyre, wheel or impact history.